{"id":1854,"date":"2020-02-27T10:12:45","date_gmt":"2020-02-27T10:12:45","guid":{"rendered":"https:\/\/www.spanglobalservices.com\/blog\/?p=1854"},"modified":"2024-02-16T10:08:10","modified_gmt":"2024-02-16T10:08:10","slug":"list-segmentation-customer-basket","status":"publish","type":"post","link":"https:\/\/www.spanglobalservices.com\/blog\/list-segmentation-customer-basket\/","title":{"rendered":"The Ultimate Guide to Customer Segmentation"},"content":{"rendered":"<p>You have a pancake to sell, and a list of bread-buyers to sell it to. Some like blueberries, some walnuts, some chocolate and some love all (\u201cdon\u2019t like any\u201d doesn\u2019t apply to the pancake domain). Now, common sense suggests that if you pitch walnuts to blueberry-lovers you\u2019ll have stale pancakes on your shelf. And that\u2019s a crime. This is where list segmentation fits in, to make your pitch personalization effective, maximizing your pancake ROI.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong><em>But why to speak about an old marketing practice like list segmentation now? As HubSpot reports, unlike emerging tactics like social media marketing, the potent trend of list segmentation has not caught on. Here\u2019s an example (reminder, actually) on how to funnel trivial real-world conversations into a secure lead generating channel.<\/em><\/strong><\/p>\n<h2>Where is Your List Segmentation failing?<\/h2>\n<p>According to HubSpot reports, 52% of the marketing community feel the dire need to improve in the list segmentation criteria. The reason behind is simple actually: list segmentation is not easy.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>1. Targeting Buyers to Create Necessary Segments<\/strong><\/p>\n<p>Even with HubSpot\u2019s enhanced segregation tool (fig. below), it\u2019s hard to pin-point buyer interests throughout the different stages of the sales cycle. Furthermore, the different criteria for segmenting lists make it almost impossible to create or match a particular business-oriented buyer persona.<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1856\" aria-describedby=\"caption-attachment-1856\" style=\"width: 370px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1856 size-full\" title=\"HubSpot List Segmentation Dashboard\" src=\"https:\/\/www.spanglobalservices.com\/blog\/wp-content\/uploads\/2017\/02\/HubSpot-List-Segmentation-Dashboard.png\" alt=\"HubSpot List Segmentation Dashboard\" width=\"370\" height=\"278\" \/><figcaption id=\"caption-attachment-1856\" class=\"wp-caption-text\">Image Source: HubSpot<\/figcaption><\/figure>\n<p><strong>2. Tailoring Content to Suit List Segments<\/strong><\/p>\n<p>Endless possibilities of segmenting means endless content requirements to suit all buyer personas. Having a sufficient repository of tailored content to back corresponding email marketing pitches is one of the major challenges of list segmentation.<\/p>\n<h2>Repairing List Segmentation Gaps | The Anniversary Gift Analogy<\/h2>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1861 size-full\" title=\"The Anniversary Gift Analogy to list segmentation\" src=\"https:\/\/www.spanglobalservices.com\/blog\/wp-content\/uploads\/2017\/02\/The-Anniversary-Gift-Analogy-to-list-segmentation.png\" alt=\"The Anniversary Gift Analogy to list segmentation\" width=\"801\" height=\"979\" \/><\/p>\n<h2>List Segmentation is a Big Priority to Maintain Competitive Edge<\/h2>\n<p>MailChimp Research\u2019s current statistics showcase how each segmentation category on marketing databases perform when applied to email campaigns:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Sample Size (Global): 2,000 users<\/strong><\/li>\n<li><strong>Campaigns Tested: 11,000<\/strong><\/li>\n<li><strong>Recipients: 9M+<\/strong><\/li>\n<\/ul>\n<h3><em><strong>Category: \u201cAcross all segmented campaigns\u201d<\/strong><\/em><\/h3>\n<p>An overall view of segmented list campaigns versus non-segmented list campaigns. List segmentation enables your campaigns to focus on the numero uno <strong><a href=\"https:\/\/www.spanglobalservices.com\/email-marketing\" target=\"_blank\" rel=\"noopener\">email marketing<\/a><\/strong> tactic: personalization.<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1860\" aria-describedby=\"caption-attachment-1860\" style=\"width: 705px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1860 size-full\" title=\"MailChimp Survey for List Segmentation\" src=\"https:\/\/www.spanglobalservices.com\/blog\/wp-content\/uploads\/2017\/02\/MailChimp-Survey-for-List-Segmentation.jpg\" alt=\"MailChimp Survey for List Segmentation\" width=\"705\" height=\"386\" \/><figcaption id=\"caption-attachment-1860\" class=\"wp-caption-text\">Image Source: MailChimp Research<\/figcaption><\/figure>\n<h3><em><strong>Category: \u201cBy merge fields\u201d<\/strong><\/em><\/h3>\n<p>Study of segmented lists based on individual fields of your marketing database. For example, \u201cJob-title\u201d, \u201cPrimary-\u201d &amp; \u201cSecondary Industry\u201d, \u201cSIC Code\u201d, \u201cNAICS Code\u201d etc. This a great way to <strong><a href=\"https:\/\/www.spanglobalservices.com\/data-verification\" target=\"_blank\" rel=\"noopener\">validate your database contacts<\/a><\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1858\" aria-describedby=\"caption-attachment-1858\" style=\"width: 687px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1858 size-full\" title=\"MailChimp Survey - Merge Fields for List Segmentation\" src=\"https:\/\/www.spanglobalservices.com\/blog\/wp-content\/uploads\/2017\/02\/MailChimp-Survey-Merge-Fields-for-List-Segmentation.jpg\" alt=\"MailChimp Survey - Merge Fields for List Segmentation\" width=\"687\" height=\"371\" \/><figcaption id=\"caption-attachment-1858\" class=\"wp-caption-text\">Image Source: MailChimp Research<\/figcaption><\/figure>\n<h3><em><strong>Category: \u201cBy interest groups\u201d<\/strong><\/em><\/h3>\n<p>Landing pages with qualifying questions can denote key prospect interests. Divide them into \u201cinterest groups\u201d. Campaigns based on reader interests perform better.<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1857\" aria-describedby=\"caption-attachment-1857\" style=\"width: 680px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1857 size-full\" title=\"MailChimp Survey - Interest Groups for List Segmentation\" src=\"https:\/\/www.spanglobalservices.com\/blog\/wp-content\/uploads\/2017\/02\/MailChimp-Survey-Interest-Groups-for-List-Segmentation.jpg\" alt=\"MailChimp Survey - Interest Groups for List Segmentation\" width=\"680\" height=\"379\" \/><figcaption id=\"caption-attachment-1857\" class=\"wp-caption-text\">Image Source: MailChimp Research<\/figcaption><\/figure>\n<h3><em><strong>Category: \u201cBy subscriber activity\u201d<\/strong><\/em><\/h3>\n<p>You can check your own campaign reports and see which landing page or which CTA performed better. Re-create the successes, and <strong><a href=\"https:\/\/www.spanglobalservices.com\/data-profiling\" target=\"_blank\" rel=\"noopener\">segment your list<\/a><\/strong> based on subscriber activities on your mails. Start with identifying your most loyal readers and your unengaged subscriber-base.<\/p>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_1859\" aria-describedby=\"caption-attachment-1859\" style=\"width: 672px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1859 size-full\" title=\"MailChimp Survey - Subscriber Activity for List Segmentation\" src=\"https:\/\/www.spanglobalservices.com\/blog\/wp-content\/uploads\/2017\/02\/MailChimp-Survey-Subscriber-Activity-for-List-Segmentation.jpg\" alt=\"MailChimp Survey - Subscriber Activity for List Segmentation\" width=\"672\" height=\"375\" \/><figcaption id=\"caption-attachment-1859\" class=\"wp-caption-text\">Image Source: MailChimp Research<\/figcaption><\/figure>\n<p><em>More on interest-based list segmentation on Span Global Services\u2019 marketing resources. <strong><a href=\"https:\/\/www.spanglobalservices.com\/contact-us\">Contact our data experts<\/a>\u00a0<\/strong>for your\u00a0one-to-one marketing consultation.<\/em><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\">KNOW BEFORE OTHERS!<\/h2>\n<p><a href=\"https:\/\/www.spanglobalservices.com\/signup\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1719 size-full\" title=\"List Segmentation blog subscription link\" src=\"https:\/\/www.spanglobalservices.com\/blog\/wp-content\/uploads\/2016\/11\/Make-us-your-favorite-notification.png\" alt=\"List Segmentation blog subscription link\" width=\"600\" height=\"200\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You have a pancake to sell, and a list of bread-buyers to sell it to. Some like blueberries, some walnuts, [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":6311,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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