56,261

Companies Using Avaya

392,780

Total Contacts Available

Avaya Users Email List – Your Gateway to Unified Communications Leaders

Access 41,000+ Avaya Users: Premium Contact Database for Enterprise UC Marketing

Reaching decision-makers at organizations leveraging Avaya’s unified communications and contact center solutions requires specialized enterprise intelligence that goes beyond generic telecom contact lists. Success demands access to verified contacts who influence communications strategy, manage telephony infrastructure, and control UC investments. Whether targeting enterprises with complex contact centers or organizations modernizing voice infrastructure, the challenge lies in identifying authenticated Avaya users with purchasing authority across diverse deployment environments.

That’s where Span Global Services’ Avaya customers list becomes your enterprise communications market advantage. Our expertly curated Avaya users mailing list delivers verified access to companies using Avaya across the United States, Europe, Asia-Pacific, and additional markets where Avaya maintains strong enterprise communications presence.

Key Facts and Statistics

Database Size

Database Size

41,000+ verified enterprise contacts from the Avaya communications users list across 30+ industries

Geographic
Reach

United States, United Kingdom, Canada, Germany, Australia, France, India, Japan,

35+ additional markets

Geographic Reach

Distribution by Industry

  • Financial Services (22%)
  • Healthcare (18%)
  • Hospitality (14%)
  • Government (12%)
  • Retail (11%)
  • BPO/Call Centers (10%)
  • Others (13%)
Premium as-400

Included Job Titles

CIO, Telecommunications Manager, Contact Center Director, IT Director, Infrastructure Manager, VP of IT Operations, UC Manager, and communications technology decision-makers

Included Job Titles

97%+

Validation Accuracy

email verification rate through enterprise communications validation protocols

Validation Accuracy

30 days

Refresh Frequency

Validated and updated every 30 days to reflect organizational and technology changes

How Can You Maximize Communications Technology Sales with Our Accurate B2B Database of Avaya Users?

Avaya serves organizations globally across 190+ countries, providing comprehensive unified communications, contact center, and collaboration solutions. These organizations depend on Avaya for voice communications, call center operations, collaboration tools, and customer engagement platforms. Span Global Services provides an exhaustive Avaya client list enabling targeted engagement across sectors including financial services, healthcare, hospitality, government, retail, and business process outsourcing.

With our premium list of companies using Avaya, you unlock verified access to enterprise communications decision-makers at organizations utilizing Avaya’s ecosystem. This includes Avaya IT buyer insights, CIOs, Telecommunications Managers, Contact Center Directors, IT Directors, Infrastructure Managers, and technology leaders driving communications modernization and cloud migration initiatives.

Companies Using Avaya, Segregated by Top Countries,
Top Industries & Other Details

We have data about 56,261 companies that use Avaya

Avaya Market Share by Platform

Category Market Share Total Companies / Seats Market Position Top Competitors
Contact Center (On Prem & Hybrid) 8.5% 120,000+ deployments Legacy Leader, Top 5 Genesys (14-16%), Cisco (10-12%), NICE CXone (10-12%), Five9 (8-10%)
Contact Center Management (Avaya Aura) 2.5% 18,000+ organizations Niche but Established Cisco UCCE/UCCX (6-8%), Genesys Engage (5-7%), NICE, Five9
Unified Communications (UC / Telephony) 6.2% 90,000+ enterprises Major UC Vendor Microsoft Teams Phone (38%+), Cisco Webex Calling (12-14%), Zoom Phone (10-12%)
Enterprise Telephony (PBX & IP PBX) 10.4% 140,000+ systems Top 3 Traditional Vendor Cisco (16-18%), Mitel (12-14%), Alcatel Lucent Enterprise (6-8%)
Contact Center as a Service (CCaaS) 3.1% 6,500+ cloud tenants Emerging Cloud Player Genesys Cloud, NICE CXone, Five9, RingCentral, Talkdesk (each mid to high single digits)

*Disclaimer: All information displayed is subject to frequent changes given the dynamic nature of the data

Company Name Website Headquarters Industry Revenue Employees
JPMorgan Chase jpmorganchase.com New York, US Banking & Financial $158B 293,000+
Mayo Clinic mayoclinic.org Minnesota, US Healthcare $16B 73,000+
Marriott International marriott.com Maryland, US Hospitality $23B 120,000+
U.S. Department of Defense defense.gov Virginia, US Government $800B+ 3,000,000+
Walmart walmart.com Arkansas, US Retail $611B 2,100,000+
Convergys (Concentrix) concentrix.com California, US BPO $5.3B 290,000+

*Disclaimer: All information displayed is subject to frequent changes given the dynamic nature of the data

Top Countries that use Avaya

Press the [ALT] key to zoom

Top Industries that use Avaya

Revenue-wise segmentation of companies that are using Avaya

Revenue Range Number of Companies Percentage Market Segment
$100M – $500M 6,560 16% Growing Enterprises, Regional Healthcare, Mid-Market Hospitality
$500M – $1B 7,380 18% Large Mid-Market, Multi-Location Hospitals, Regional Banks
$1B – $5B 10,250 25% Major Corporations, Healthcare Systems, Large Hotel Chains
$5B – $10B 7,380 18% Large Enterprises, Major Retailers, BPO Providers
$10B – $50B 6,150 15% Fortune 500, Global Banks, Major Healthcare Networks
More than $50B 3,280 8% Fortune 100, Global Giants, Major Government Agencies
TOTAL 41,000 100% All Revenue Segments

*Disclaimer: All information displayed is subject to frequent changes given the dynamic nature of the data

Avaya Users by Employee Count

Employee Range Number of Companies Percentage Key Segments / Use Cases
1 – 10 Employees 2,500+ 14% Micro businesses, small offices, boutique firms
11 – 50 Employees 2,500+ 14% Growing SMBs, agencies, local service providers
51 – 200 Employees 1,900+ 18% Mid size offices, regional branches, call teams
201 – 500 Employees 1,500+ 14% Multi site SMBs, regional headquarters
501 – 1,000 Employees 1,500+ 13% Larger mid market enterprises, shared service hubs
1,001 – 5,000 Employees 1,600+ 15% Large enterprises, complex contact centers
5,001+ Employees 1,300+ 12% Global enterprises, Fortune level organizations
TOTAL 12,800+ 100% Companies of all sizes using Avaya solutions

*Disclaimer: All information displayed is subject to frequent changes given the dynamic nature of the data

Stack Category Common Technologies with Avaya How They Typically Integrate Value for Avaya Users
CRM & Sales Platforms Salesforce, Microsoft Dynamics 365, ServiceNow CRM Embedded softphone, screen pop, click to dial, synchronized customer records inside the CRM UI. Faster handling times, better context for agents, improved pipeline visibility.
Embedded softphone, screen pop, click to dial, synchronized customer records inside the CRM UI. Faster handling times, better context for agents, improved pipeline visibility. Avaya used as telephony / call control while Teams or Zoom provide meetings, chat, and video. Protects Avaya voice investment while adding modern collaboration front ends.
Collaboration & UC Microsoft Teams, Zoom Workplace, RingCentral UC, Google Workspace Avaya used as telephony / call control while Teams or Zoom provide meetings, chat, and video. Protects Avaya voice investment while adding modern collaboration front ends.
Workforce Engagement & WFO/WEM Avaya WFO suite, Calabrio WFM, Verint Workforce Engagement Tight links to Avaya call events for recording, QM, analytics, forecasting, and scheduling. Better staffing, quality, and compliance across contact centers.
ITSM & Service Platforms ServiceNow ITSM, BMC, Jira Service Management CTI events and ticket data flow between Avaya and ITSM for incident routing and updates. Faster incident resolution and clearer service performance metrics.
Cloud & Infrastructure AWS, Microsoft Azure, private clouds hosting Avaya Aura / AXP Avaya workloads and APIs run in or connect to these clouds; used for routing, storage, analytics. Scalability, global reach, and easier hybrid / migration paths.
Analytics & BI Tableau, Power BI, custom data lakes Avaya interaction data exported to BI tools for dashboards and advanced reporting. Deeper insight into CX, agent performance, and business KPIs.
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The Strategic Advantages of Span Global’s Avaya Users Database for Your Organization

  • Direct engagement with communications decision-makers at companies that use Avaya
  • Increase conversion rates with our manually validated Avaya contact list
  • Leverage Avaya intent data for marketers to identify cloud migration and modernization opportunities
  • Segment by Avaya product, industry vertical, deployment size, and cloud readiness
  • Maximize ROI with GDPR-compliant Avaya users data adhering to enterprise compliance standards
  • Utilize Avaya tech install intelligence to understand deployment scope and infrastructure complexity

Who Uses Avaya Systems?

Industries

Financial Services

(contact centers, branch communications, secure voice)

Healthcare

(nurse call systems, hospital communications, telemedicine)

Hospitality

(hotel phone systems, guest services, property management integration)

Government

(secure communications, emergency services, multi-site connectivity)

Retail

(store communications, customer service centers, omnichannel support)

BPO & Call Centers

(inbound/outbound calling, workforce management, quality monitoring)

Company Size

Mid-Market Enterprise

(250-1,000 employees):

32%

Large Enterprise

(1,001-5,000 employees):

43%

Global Enterprise

(5,000+ employees):

25%

Span Global Avaya Customers Email List Specification

What’s included in the Avaya email marketing database?

  • Avaya business emails: Verified enterprise contact information including name, corporate email, direct phone, job title, mailing address, Avaya products deployed, deployment size, and geographic location
  • Technology intelligence: Avaya solution portfolio, user count, contact center seats, cloud readiness indicators
  • Physical addresses & Avaya tech install intelligence (on-premises/cloud, product versions, contact center scale, infrastructure complexity)
  • B2B buyer profiles of Avaya customers including cloud migration status and communications modernization initiatives

Get in touch with us get your

Free Sample Data

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Enter a valid phone number
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Vertical Market Focus

Financial Services & Banking

  • Branch office communications and collaboration
  • Trading floor communications and turret systems
  • Contact center solutions for customer service
  • Secure voice communications and compliance recording
  • Workforce optimization and quality management
  • Multi-channel customer engagement platforms

Comparative Insights

Avaya vs. Other Unified Communications Platforms

  • Established enterprise communications provider founded in 2000, serving organizations across 190+ countries
  • Comprehensive portfolio including Avaya Aura (on-premises), Avaya Cloud Office, Avaya Experience Platform (contact center)
  • Deep integration with contact center, workforce optimization, and customer engagement solutions
  • Recognized for enterprise scalability, contact center capabilities, reliability, and global deployment expertise
  • Strong presence in financial services, healthcare, hospitality, and large enterprise segments
Book your Data

Span Global Services vs. Other Providers

Verification Rate:

97%+

(industry average: ~79%)

Update Frequency:

Every 30 Days

vs. quarterly to semi-annual

Segmentation Options:

32+ communications-specific filters

(vs. generic telecom categories)

Customer Support:

Dedicated communications market specialists providing smart Avaya contact intelligence consultation

Database Technical Details

Data Sources

  • Enterprise business directories & verified registrations (35%)
  • Avaya partner ecosystem & channel intelligence (28%)
  • Technology adoption intelligence & install base data (22%)
  • Industry conferences, Avaya events, and professional associations (15%)
Learn More

Verification Process

  • Enterprise email validation (corporate domain verification, MX record authentication, deliverability testing)
  • Organizational hierarchy and role verification
  • Direct dial phone validation with international formatting
  • Corporate address verification through business registry databases
  • Decision-maker database for Avaya users cross-referenced with LinkedIn and organizational charts
Learn More

Available Formats

  • CSV, Excel (.xlsx), TXT, and enterprise XML formats
  • Secure API integration for enterprise marketing automation systems
  • Pre-configured formats for enterprise CRMs (Salesforce, Microsoft Dynamics, HubSpot, SAP)
  • Native compatibility with marketing automation platforms (Marketo, Eloqua, Pardot, Adobe Campaign)
Learn More

2025-2026 Avaya Market Trends

Cloud Migration

58% of on-premises Avaya customers

Contact Center Modernization

Growing investment in cloud contact center and omnichannel solutions

UCaaS Adoption

Increased interest in Avaya Cloud Office

AI Integration

Rising adoption of AI-powered customer engagement

Workforce Management

Enhanced focus on workforce optimization

Legacy Replacement

Significant opportunity with aging Avaya Communication

Hear What Our Customers Say

Span Global’s Avaya users email list transformed our cloud UC sales. We closed 42 migrations worth $5.8M in annual recurring revenue within seven months.

Robert Martinez

VP of Sales, Cloud Communications

The Avaya intent data for marketers helped us engage organizations planning modernization. Our pipeline increased 340% with exceptional conversion rates.

Lisa Chen

Director of Marketing, Contact Center Platform

The manually validated Avaya contact list connected us with decision-makers with real budgets. The results exceeded all expectations.

Thomas Anderson

Chief Revenue Officer, UC Solutions

Frequently asked questions

Avaya provides unified communications, contact center, and collaboration solutions. Enterprises use it for voice communications, customer service operations, and business collaboration.

Avaya serves organizations across 190+ countries with millions of users, maintaining strong presence in enterprise communications and contact center markets.

Financial institutions, hospitals, hotels, government agencies, retailers, call centers, and large enterprises requiring robust communications infrastructure.

United States (16,500+ deployments), United Kingdom (5,800+), Canada (3,200+), Germany (2,900+), Australia (2,400+), France (1,800+), India (1,600+).

Tracks cloud UC migration research, end-of-life system concerns, contact center modernization, participation in Avaya events, and engagement with UC transformation content.

Yes, by Communication Manager, Aura, Cloud Office, Contact Center, on-premises/cloud, seat count, and cloud migration readiness.

Monthly validation tracks changes, upgrades, and transitions. Invalid contacts replaced with verified Avaya business emails, maintaining 97%+ accuracy.

CSV, Excel, XML, JSON with CRM-ready files and marketing automation compatibility. API access available.

Yes, includes Avaya products, deployment model, user/seat count, contact center scale, and cloud migration indicators.

We verify hierarchy, communications budget responsibility, and technology selection. Target CIOs, Telecom Managers, and Contact Center Directors with actual authority.

Clients report 46-71% improvements in qualified opportunities, 40-58% shorter sales cycles, and 450-800% ROI.

Yes, comprehensive global coverage with full compliance with regional regulations.

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Enter a valid phone number
Enter a valid email
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